50+ hours/week on status calls
Case managers juggling 100–150 cases spend half their day answering the same questions from providers and adjusters.
Built for PI law firms
Your firm is drowning in calls. 70% don't need a human.
HelloCounsel runs vendor, insurer, and update calls end-to-end, so your team can focus on clients.
2-week free pilotDeep CMS integrationsAfter-hours and overflow first
The problem
Your intake team isn't overwhelmed by leads. They're drowning in calls that don't generate revenue.
$3K-$5K/month on overflow
Ruby, Smith.ai, and Lex Reception are expensive answering services that still cannot pull up a case file or give a real update.
Missed calls = longer cases
When a provider calls with records and no one answers, follow-up takes days. Across hundreds of cases, that adds weeks.
How it works
HelloCounsel handles the repetitive 80%
An AI receptionist handles routine calls, while AI Intake and your team stay focused on high-value conversations.
1
Answers instantly
Picks up overflow, after-hours, provider, insurer, and client-update calls with firm-specific context.
2
Resolves the request
Handles lien balances, records confirmations, appointment changes, and status requests naturally.
3
Logs to your CMS
Every call is transcribed, summarized, and written into the correct case workflow automatically.
4
Escalates when needed
New intake and high-sensitivity calls route to AI Intake or your team with the right context attached.
Deep CMS integration
Built to fit into how your firm already works
Pull case data in real time. Write call notes back automatically. Remove manual entry and disconnected call logs.
FilevineSmart AdvocateMyCaseCasePeerLitifyRingCentral
Book your demo
See HelloCounsel handle your firm's calls in 20 minutes
We’ll walk through a live AI receptionist demo tied to your CMS and show the operational ROI at your current call volume.
Live demo with your actual workflow
Custom ROI estimate for your firm
Hear AI Intake routing in action
2-week free pilot included
Ready to see it live?
See how HelloCounsel handles provider calls, updates case workflows, and routes AI Intake when your team needs to step in.
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Your team is answering the same calls hundreds of times a year. Let AI handle them.
Join PI firms freeing up staff time, reducing answering-service spend, and giving callers faster, better updates.
Book a 20-Minute Demo