HelloCounsel runs vendor, insurer, and update calls end-to-end, so your team can focus on clients.
Handle every inbound call 24/7 and replace Ruby, Smith, or Lex without losing coverage.
Vendor, insurer, and client calls are handled automatically with notes written directly into your CMS.

See unanswered clients and where time is lost—so you can shorten case cycles.

No missed updates. Every call is captured, logged, and tied to the case so work keeps moving.
Law firms are drowning in calls.
Case managers handling 100–150 cases can stop juggling status calls and focus on client relationships.
Routine calls are handled automatically, with call notes written directly into your case management system.
HelloCounsel integrates directly with leading personal injury case management systems and phone providers.
Listen to how our AI answers real firm calls, pulls the right case details, updates systems, and resolves routine requests - without escalating to your team.